Security at Viewera
Your data security is our top priority. Learn how we protect your information.
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
Infrastructure Security
We host on AWS with VPC isolation, regular security audits, and DDoS protection.
Access Controls
Role-based access control (RBAC) ensures only authorized personnel can access data.
Monitoring
24/7 monitoring and logging of all system activities and access attempts.
Security Measures
Two-Factor Authentication
All accounts support 2FA via authenticator apps or SMS for enhanced security.
Regular Security Audits
We conduct quarterly security audits and annual penetration testing with third-party vendors.
Data Isolation
Each customer's data is isolated and cannot be accessed by other customers or unauthorized personnel.
Incident Response
We have a documented incident response plan and will notify affected users within 24 hours of any breach.
Compliance
We comply with GDPR, CCPA, and other major data protection regulations.
Backups
Automated daily backups with 30-day retention policy. Tested regularly for recovery.
Report a Vulnerability
If you discover a security vulnerability, please email us at [email protected] instead of posting it publicly. We will:
- Acknowledge receipt of your report within 24 hours
- Work on a fix and provide you with updates
- Credit you in our security report (if you wish)
- Not pursue legal action if reported in good faith
We appreciate your help in keeping Viewera secure.